Privacy Policy

Last updated: July 2026

Goods Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what personal information we collect when you use our website or contact us, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Goods Group is a UK appliance outlet and surplus/liquidation wholesale supplier based at 63 Kingsway, Manchester, England, M19 2LL. For any privacy question or request you can email us at [email protected]. We are the data controller responsible for your personal information.

Information we collect

We collect information you provide directly to us, including:

Your name, email address and telephone number
Your company name and trade details when you apply for a trade account
The product, category, quantity and message details you enter on our quote and enquiry forms
Your email address when you subscribe to stock alerts and deals
Delivery or collection details needed to fulfil an order

We also collect limited technical information automatically, such as your IP address, browser type and the pages you visit, through cookies and website analytics.

How we use your information

To respond to your quote requests and enquiries with pricing, availability and manifests
To set up and manage trade accounts
To arrange delivery or collection of goods
To send you stock alerts, clearance lines and deals where you have asked to receive them
To improve our website, products and customer service
To meet our legal, tax and accounting obligations

Legal bases for processing

We rely on your consent (for marketing emails), the performance of a contract (to fulfil your order or trade account), our legitimate interests (to respond to enquiries and run our business), and our legal obligations (such as keeping accounting records).

Sharing your information

We do not sell your personal information. We share it only where necessary with trusted parties who help us operate — such as delivery and courier partners, our IT and email providers, and professional advisers — and where we are required to by law. These parties act on our instructions under appropriate safeguards.

How long we keep it

We keep your personal information only for as long as necessary to fulfil the purposes above, to comply with our legal obligations and to resolve any disputes. Enquiry and order records are typically retained for up to six years for accounting purposes.

Your rights

You have the right to access, correct, erase, restrict or object to our use of your personal data, the right to data portability, and the right to withdraw consent to marketing at any time. To exercise any of these rights, email [email protected]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website uses essential cookies so it works correctly and analytics cookies to help us understand how visitors use the site. You can control cookies through your browser settings.

Contact us

For any question about this policy or your personal data, contact Goods Group, 63 Kingsway, Manchester, England, M19 2LL, or email [email protected].